Merchant Account Blog & Credit Card Processing Blog

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Understanding Your Merchant Account Responsibities !!!!

If you are shopping for a new merchant account, you need to understand what you are getting into. Many times business owners are in a rush to set-up credit card processing for their business, they overlook the fact that they are entering into a contract that has many responsibilities and rules to abide by.

Many times merchants will find out the hard way, by being fined or getting their merchant account shut down. In some instances, merchants are “TMF’d” which means they lose their privilege to accept credit cards in the future. It surely make more sense to understand your responsibilities and model your business to conform with the rules set-forth by Visa and Mastercard.

Accepting Credit Cards - A Privilege:

Understand that being accepted to accept credit cards is a privilege, not your right !!!! Should you take this lightly, you could find yourself losing this privilege, permanently. That’s right, permanently !!!! You could personally be banned from ever accepting credit cards, for any business endeavor in the future. 

Unhappy Customers Can Destroy You:

An unhappy customer can create havoc on your business. Credit card holder’s have the right to call their credit card company and dispute a transaction on their credit card. These disputes have the potential of becoming a “Chargeback” to your business. A chargeback is simply a reversal of the charge, from your bank account, back to the customers card. These reversals come with very stiff fines to the business owner and could get your account terminated. Here some key points to avoiding chargebacks.

• Offer A Superior Product Or Service
• Quickly Resolve Customer Service Issues
• 100% Unconditional Return Policy
• Toll Free Customer Support
• Maintain Signatures + Shipping Records

Exceeding Volume Limit’s:

Every merchant account agreement has an “Average Monthly Volume” amount for Visa & Matercard. During your approval process, this amount is underwritten by the processor and is usually based on the credit scores of the merchant. If you are approved for that amount, you must process within the limit.

Should the limit become an issue, you must call in to ask that it be re-evaluated by the underwriting department. If your credit scores are too low, you may not get an increase.

If you simply ignore this limit, at some point your account will be shut-off.

Exceeding Ticket Limit’s:

Every merchant account agreement has an “Average Ticket” amount for Visa & Mastercard. Again, during the approval process, this amount is underwritten based on your credit scores. From an underwriting stand point, the higher the ticket, the higher the risk. If your account is approved for a certain ticket amount, you must process within that limit. Occasional “High Tickets” should be disclosed on the application, prior to underwriting. Contacting your “Risk Department”, prior to running high tickets is advised.

If you simply ignore this limit, your account could be terminated.

Honor All Cards:

Every merchant account agreement has a “Honor All Cards” Claus. This means as a Visa / Mastercard Merchant, you are bound to honor every credit card transaction presented to your business. That tiny sign at your local diner that states, “$10 Credit Card Minimum” is in direct violation of the terms of the merchant account agreement.

You cannot charge a “Surcharge” on credit card transactions either, this would also be in violation of the merchant agreemnet, as well.

Reserve Account:At any time, at the sole discretion of the bank, the bank has the right to place funds on hold in a non-interest barring reserve account. Reserve account is to protect the bank from future losses due to fines, chargebacks, ect that may come through your merchant account. Hold time-frame will be determined by the bank and is usually for long enough time period to cover future customer chargebacks.

In Conclusion:

As you can see, “Your Privilege” to accept Visa & Mastercard comes with many duties and responsibilities. Failure to comply, could prove to be very costly and cause your account to get “Terminated” and potentially lose your credit card processing privilege in future business endeavours. Play it safe, understand the rules and play by them.

If you have any questions, please feel free to give me a call.

MARK SANDS
1st National Processing
http://www.usa-merchantaccount.com
1-866 828-8683

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Saving Money On Your Merchant Account Fee’s !!!!!!!!!!

Saving money on your merchant account & credit card processing fee’s has never been more simple. We have put together a program to save you hundreds, if not thousands of dollars in fees, depending on your current monthly volume. Perfect solution for any business owner looking to cut cost’s.

INTERCHANGE PLUS PRICING - Start Saving Today !!!!!

In the past, this program has been reserved for High Volume Chains, such as Wal-Mart or McDonalds. We have opened the flood gates for any business size to profit from the savings. For those of you who are not familiar with the term “Interchange”, interchange is the cost passed on by Visa & Mastercard which accounts for the majority of your transaction cost’s. Interchange consists of several hundred catagorys which any transaction could fall under. Here and links to the most recent Interchange Schedule’s for Visa and Mastercard, as you will see this is quite complicated.

To simplify matters, most merchant account’s are on a “Tiered System”, consisting of Qualified, Non-Qualified, and maybe Mid-Qualified rate. These tier’s cover any downgrades by Visa or Mastercard in which certain transactions may fall. This simplifies “Interchange”, but alway’s cost’s more in credit card processing fee’s to a merchant on the Tiered System.

BOTTOM LINE - SAVING MONEY LIKE THE BIG BOY’S !!!!!!

We are now offering “Interchange Plus Pricing” to merchants of any size. Previously reserved for large corporations, this pricing schedule will saving you money on your credit card processing fee’s and is available to any merchant account, regardless of size.

Call us immediately for a cost analysis and began saving like the big boy’s.

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Merchant accounts processing with 1st National Processing can put there fears aside with becomming PCI Compliant with the complicated standards recently set-forth by Visa & Mastercard. We have simplified the process, making it quite simple for our merchants who process with us.

First, we have painless online survey which will walk you through each step of completing your Self Assessment Questionaire, required for PCI Compliance. Once the “SAQ” is completed, you will receive an email if you need to perform a “Quarterly PCI Scan” of your website or network. You will then receive instructions by mail for performing any required PCI Scans.

Lastly, if you are required to perform PCI Scans the cost is included in our Annual PCI Compliance Fee of only $30.00. This minimal fee is cheap when compared to other processors, who charge $79-$99 and expect you to become PCI Compliant on your own.

If you are looking for more information on PCI Compliance, here’s a great 10 Minute Video that will educate you on the subject.

1st National Processing Customers can begin the PCI Compliance Process by clicking here.

MARK SANDS
1st National Processing
http://www.usa-merchantaccount.com
1-866 828-8683

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GIFT CARD PROGRAM - INCREASE SALES !!!!!!!

Well the holiday season is upon us and adding a gift card program to your merchant account can be a great opportunity to increase your bottom line profits. Gift cards offer merchants many benefits which can equal more customers and greater profits.

First, a gift card sale is like a cash advance on a potential sale in the future which may never happen, as many times gift cards are never redeemed. This is called “Breakage” and will occur about 10%-15% of the time. Keep in mind this is pure profit.

Secondly, most gift cards are not redeemed at the Full Value, increasing your profit’s by 5%-10%. For those who do redeem the cards at 100% Face-Value, they usually tend to over spend the value, thus increasing your per ticket sale amount, thus increasing your profits.

Lastly, gift card sales will become Free Advertising for your business. Many folks who receive a gift card will be first-time customers to your business, increasing your customer base. Many of those folks will become loyal customers, who return again.

100 FREE GIFT CARDS - WITH CREDIT CARD PROCESSING

We are offering 100 Free Gift Cards with our JumpStart Program. This flat-fee program has no transaction fee’s and is a great way to get started selling gift cards this holiday season. Credit card processing merchant account is required.

MARK SANDS
1st National Processing
http://www.usa-merchantaccount.com
1-866 828-8683

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Convenience Store Merchant Account

Accepting credit cards at a convenience store is a must in today’s marketplace. Getting the best rate is equally important to be competitive in your business. We offer special pricing for C-Stores with good monthly sales volumes. Now, convenience store owners can receive special pricing, once only reserved for corporations like WalMart. Saving money on your credit card processing rates & fees has never been more important for convenience store merchant account owners, as we move into a slowing economy.

OTHER C-STORE PRODUCTS:

Convenience store owners looking to reduce their expenses should grab their current statements and give me a call to immediately cut their current credit card processing costs. We look forward to working with you.

MARK SANDS
1st National Processing
http://www.usa-merchantaccount.com
1-866 828-8683

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Selling Gift Cards = Profits

Selling gift cards can increase your bottom line by, adding new customers, putting advance cash into your business, and profiting from un-redeemed values. Lets take a look at each, strating with new customers. Gift card purchasers must think highly of your products or services to consider giving them as a gift. This is kind of like a recomendation to their freinds and family. As these gift cards are redeemed you will introduce your business to these new customers.

Secondly, a gift card sale is a “Cash Advance” for the possiblity of a future sale. You can use this cash advance as you like. For example to re-invest in inventory, advertising for your business, overhead expenses, ect. The greatest bennefit is that it is interest free money.

Thirdly, is the profit you will receive from “Breakage”. Breakage is value of the gift cards which are never redeemed. Most times the full-value of the gift card is not redeemed and many times the gift card will neverr be redeemed at all. A conservative estimate would be 15% of all gift card sales are never redeemed. Keep in mind, that is pure profit.

Many gift card programs vary in cost including statement fees, transaction fees, and discount rates. We offer the Valutec Jumpstart Program, which highlights a Flat Fee of $39 with includes 100 Free Crads, no transaction fees, and no discount rate. We feel our giftcard program is the most cost effective on the market today. We also offer programs for larger businesses doing high volume gift card sales.

Call us today to discuss your gift card needs.

MARK SANDS
http://www.usa-merchantaccount.com

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